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Frequently Asked Questions

Turnaround is 4-6 week or 6-8 weeks depending on the time of year and number of orders in rotation

All client updates and communication are available via your client dashboard. Updates are provided once a week between Sunday and Tuesday.


Local pick-up is available for clients in the Houston Metropolitan Area. 

All deliveries and pickups will take place at the following address: 

Starbucks 10755 North Fwy, Houston, TX 77037 

at a mutually agreed upon time and date. 

Please use our convenient shipping option if this location is out of your way.

Yes! We are able to work with your logo. Logos must be sent on a transparent or white background and in SVG or PNG format to maintain the integrity of your image through processing.

YES! We are happy to serve your bulk order needs. Please contact us for information on bulk order processing via message or appointment to discuss your specific needs and pricing.

10 tumblers or more qualifies as a bulk order.

Bulk order pricing begins with $5 off of each tumbler per chosen design AND a complimentary 

12oz. Wine, coffee, or tea tumbler of any design.